AI Readiness Requires Optimized IT Processes, Executives Say
Most executives say their IT departments are keeping up with business needs. But a significant number admit their processes are outdated and inefficient. This could hinder emerging tech adoption like AI.
IT Alignment Seems Solid But Processes Lag
Over 80% of executives report IT can support the business speedily. This central role shows improved alignment since the 1990s. However, 45% say IT processes don’t run optimally.
Legacy systems and complexity obstruct visibility into processes. So optimization is challenging despite decades trying.
Emerging Tech Demands Better Processes
AI and automation require solid foundations. But 68% fear existing inefficiencies will constrain implementation.
Key processes for modernization include:
- Cybersecurity
- Software development
- Testing
- Change management
Streamlining these will harness AI's promise per 81% of IT leaders.
Optimize for Growth, Cost and Flexibility
Subpar processes reduce productivity and waste money per 61% and 41% respectively.
Conversely, 51% foresee revenue growth with optimization. Others predict cost cuts (46%) and flexibility (41%).
So, although 55% of processes function fine, the 45% needing fixes impact the bottom line. And even those running well could improve.
Takeaway: Innovate Requires Optimization
Most IT aligns with the business today. But legacy processes, complexity and poor visibility persist.
These roadblocks threaten emerging tech like AI. Leaders must optimize IT for modernization.
The benefits include revenue, costs and flexibility. With solid foundations, businesses can harness AI to innovate fearlessly.
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