Generative AI, with its massively pre-trained models, open source access, and cloud scalability, sits at the heart of Gartner's top 10 strategic technology trends for 2024. By 2026, over 80% of enterprises will have used generative AI in production, up from less than 5% in early 2023. However, with great power comes great responsibility. Generative AI enables rapid compounding of negative effects if deployed without proper guardrails.
To counter the risks of irresponsible AI, organizations need AI Trust, Risk and Security Management (TRiSM). TRiSM provides data protection, monitoring for model drift and unintended outcomes, and risk controls for third-party AI. With TRiSM, enterprises can increase decision-making accuracy by 80% by 2026.
The augmented-connected workforce utilizes intelligent applications and workforce analytics to optimize human worker productivity, skills development, and business outcomes. Through 2027, 25% of CIOs will use augmented-connected workforce initiatives to reduce time to competency by 50% for key roles.
Sustainable technologies like AI and IoT enable environmental, social, and governance (ESG) outcomes while balancing ecological needs. By 2027, 25% of CIOs will have compensation linked to their sustainable technology impact.
Industry cloud platforms provide tailored cloud offerings combining SaaS, PaaS, and IaaS to accelerate industry-specific business initiatives. By 2027, over 70% of enterprises will use these platforms, up from 15% in 2023.
The democratization of generative AI brings tremendous opportunity but also risks if deployed irresponsibly. Organizations must implement comprehensive AI trust and risk management to guard against negative compounding effects. They also need to reskill workforces and adopt sustainable technologies to create both business and societal value. Industry cloud platforms can provide the tailored solutions to make this AI-powered future enterprise-ready.
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