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Kommunicate 3.0
Alternatives
About this Tool
Published on
May 17, 2023
What is
Kommunicate 3.0
?
Kommunicate is the all-in-one customer support platform designed to elevate your customer experience. Unite your support channels - live chat, email, social media, and messaging apps - into one solution that keeps customers delighted. Engage customers in real-time conversation, monitor social media interactions, streamline email support, and connect on today's popular messaging apps for convenient, personalized support. Leverage built-in AI like chatbots to automate routine inquiries, analyze customer sentiment with AI to proactively address concerns, and optimize routing to get customer inquiries to the right team member faster. Kommunicate offers the comprehensive omnichannel support suite you need to provide exceptional 24/7 customer experiences.
Kommunicate 3.0
Key Features
- Real-time live chat for instant customer engagement and issue resolution
- Unified email inbox to streamline customer communications
- Social media integration to monitor and respond across channels
- Messaging app support for personalized conversations
- AI chatbots to answer FAQs and handle routine tasks
- Sentiment analysis to gain insights and identify concerns
- Intelligent routing to get inquiries to the right team members
Pricing
Pricing Model
free-trial