Open
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About this Tool
Published on
May 1, 2024
What is
Open
?
Open is an AI-powered customer service solution designed to instantly resolve most customer inquiries. By understanding natural language and integrating with existing channels, it promises to lift a key bottleneck for companies seeking to enhance support efficiency. The autonomous capabilities can handle high volumes rapidly across media, enabling staff to focus on the minority of complex cases. With minimal disruption to existing systems, it aims to take customer service productivity to the next level.
Open
Key Features
- Leverages cutting-edge AI technology to address customer inquiries with near-human accuracy for efficient issue resolution
- Supports communications in virtually any language to seamlessly serve global audiences
- Integrates smoothly with major customer service platforms like Zendesk and Intercom for unified experience
- Offers customizable chat widget to align web support with product branding
- Intelligently identifies complex issues to handover to human agents when needed
- Delivers instant support via phone, email, and web to dramatically shorten response times
Pricing
Pricing Model
Free